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1) Delivery products:
You may have your product delivered to your home via one of our available home delivery options. We deliver orders on normal business days, which are all week excluding Fridays and government holidays. You assume all risk of loss for shipped products. Order information such as billing or shipping address that is inaccurate or incomplete may result in delays. Products can not be shipped to incomplete addresses. In cases of not accepting the delivery for reasons other than wrong items, the customer agrees to pay the shipping charges incurred and specified on the invoice.
2) Order Cancellations:
We are unable to refund any online purchase from the time your order is placed (when you click the Confirm Order button) . So be sure and double check the exactly part number you request, please review our returns policy. ( in some case production of the requested part may be delayed and in this delay interval ONLY the customer can cancel the order but you may be charged for any refund fees or any other charges).
3) Returns Policy:
in case that Shaanxi Qunli Electric Co., Ltd "BC Relays Brand" started the production procedure for the requested items then we are NOT unable to Return or refund any online purchase from the time your order is placed (when you click the Confirm Order button) and that's because all our Relays are not stock relays and it must be specially produced for the customer whom requested it.
4) Shipping Charges:
All shipping charges are based on average package weight and dimension. This may be different from actual weights of products. Shipping charges can be computed while finalizing your order prior to completion.
5) We Ship Domestic & International.